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Corporate Internet Access Using Commercial Networks procedure

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Section 1 - Preamble

(1) This Procedure was approved by the Vice-Chancellor on 17 December 2008 and incorporates all amendments to 14 May 2015.

(2) This Procedure is pursuant to the Information Technology Service Provision policy.

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Section 2 - Purpose

(3) This Procedure documents the requirements that apply to having Corporate Internet Access via a Commercial Network on non-University owned or leased premises.

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Section 3 - Scope

(4) This Procedure applies across the university.

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Section 4 - Policy

(5) Refer to the Information Technology Services Provision Policy.

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Section 5 - Procedure

(6) Provision of Corporate Internet Access using a Commercial Network on non-University owned or leased premises, including staff members' private residences, is subject to the approval of the relevant head of the organisational area and the Chief Digital Officer or the Vice-Chancellor. Approval will normally be given for one (1) year, where:

  1. a staff member has regular out-of-office duties and/or travels regularly on University business, and/or
  2. a staff member has security or operational responsibilities that require immediate internet access, and/or
  3. an operational activity requires internet access outside the University's network boundaries.

(7) To obtain corporate Internet Access using a Commercial Network, staff members must complete the Application for Provision of Corporate Internet access using a Commercial Network form and submit the form to the head of their organisational area and to the Chief Digital Officer for approval. The completed form must then be forwarded to the Division of eSolutions for processing.

(8) All Internet Access Using a Commercial Network will be connected via the University's preferred supplier (Telstra), unless a Telstra service is unavailable in the area. Staff members must not transfer their plans to another provider unless approved by the Chief Digital Officer.

(9) Division of eSolutions will arrange for the purchase of an approved service (see Telstra website).

(10) The organisational area will pay for the cost of purchase, installation and ongoing usage costs of the service.

(11) Staff members must not upgrade their plans without approval from the head of their organisational areas. Once approved, staff members must contact Division of eSolutions to arrange for the change of service.

(12) Staff members will be required to complete Fringe Benefits Tax (FBT) forms nominating the percentage of personal use that the service will be used for.

(13) Staff members must use their Internet Access Using a Commercial Network as cost effectively as possible.

(14) The Director, ICT Service Delivery will review provision of all Internet Access Using a Commercial Network at least annually.

(15) Staff members must return any mobile devices to their managers on termination of their employment. Charges incurred as a result of non-return of devices will be paid for by the organisational area.

(16) If a staff member transfers to a new organisational area, the approval of the head of the new organisational area will be required to continue provision of the service. Each organisational area must provide updated billing information to Division of eSolutions.

(17) Staff members must report lost or stolen mobile devices to Division of eSolutions and lodge an incident report via the Corporate Finance (Insurance) website.

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Section 6 - Definitions

(18) For the purpose of this Procedure:

  1. Internet Access Using a Commercial Network: fixed-line or mobile broadband internet services, wireless modems or wireless data subscription services using commercial telecommunications networks, excluding telephone line rental, call charges or voice-related services.