Status and Details

Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the Implementation Officer and relevant enquiries contact and, on the right, a brief summary of changes between this and the previous version.

Student Complaints Resolution policy

Status Current This displays the current status of the document, either Historic, Current or Future.
Effective Date 26th July 2021 This displays the date on which this version of the document came into effect.
Review Date 27th August 2025 This displays the date on which the review process for this version of the document is due to commence.
Approval Authority Vice-Chancellor This displays the final approval authority for this version of the document prior to publication.
Approval Date 23rd July 2021 This displays the date on which the final approval was granted for this version of the document prior to publication.
Expiry Date To Be Advised Where applicable, this displays the date on which this version of the document expired, or is due to expire.
Implementation Officer Lisa Hanna
Dean of Students
deanofstudents@deakin.edu.au
This displays the current Implementation Officer for this version of the document.
Responsible Executive Liz Johnson
Deputy Vice-Chancellor Education
+61 3 92468303
This displays the current Responsible Executive for this version of the document.
Enquiries Contact Student Complaints, Office of the Dean of Students This displays the officer to whom enquiries about this version of the document should be relayed.

Summary of Changes from Previous Version

The Student Complaints Resolution policy and procedure have been amended to • Change Manager Student Complaints and Appeals to Dean of Students or nominee (Policy clause 12 and throughout the Procedure) and update Enquiries details in the Policy and Procedure



Clauses Amended:Policy: clause 12