Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the Implementation Officer and relevant enquiries contact and, on the right, a brief summary of changes between this and the previous version.

Student Complaints Resolution policy

Show Field Notes

Status	Historic	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	17th December 2019	This is the date on which this version of the document came into effect.
Review Date	17th December 2022	The next review of this document is scheduled to commence on this date.
Approval Authority	Vice-Chancellor	The noted authority approved this is version of the document.
Approval Date	16th December 2019	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	24th August 2020	This is the date on which this version expires. It may still apply, conditionally, after this date.
Implementation Officer	Lisa Hanna Dean of Students deanofstudents@deakin.edu.au	This is the officer generally responsible for day to day administrative matters.
Enquiries Contact	Student Complaints, Office of the Dean of Students	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

This Policy was amended on 17 December 2019 to reflect and align the Student Complaints Resolution policy and procedure with the University’s new Sexual Harm policy and procedure.

Clauses Amended:Policy: 3b, 10, 15d