Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the Implementation Officer and relevant enquiries contact and, on the right, a brief summary of changes between this and the previous version.

Student Complaints Resolution policy

Show Field Notes

Status	Current	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	26th July 2021	This is the date on which this version of the document came into effect.
Review Date	27th August 2025	The next review of this document is scheduled to commence on this date.
Approval Authority	Vice-Chancellor	The noted authority approved this is version of the document.
Approval Date	23rd July 2021	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	To Be Advised	This is the date on which this version expires. It may still apply, conditionally, after this date.
Implementation Officer	Lisa Hanna Dean of Students deanofstudents@deakin.edu.au	This is the officer generally responsible for day to day administrative matters.
Responsible Executive	Liz Johnson Senior Deputy Vice-Chancellor, Academic +61 3 92468303	This is the senior officer with responsibility for the document.
Enquiries Contact	Student Complaints, Office of the Dean of Students	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

The Student Complaints Resolution policy and procedure have been amended to • Change Manager Student Complaints and Appeals to Dean of Students or nominee (Policy clause 12 and throughout the Procedure) and update Enquiries details in the Policy and Procedure

Clauses Amended:Policy: clause 12